Country IT coordinator

Fulltime dienstverband, Rotterdam

Country IT coordinator

Cargotec Business Technology is expanding its internal competencies in critical locations, and we are looking for an experienced, and self-motivated IT technician to join the Regional Delivery/Onsite team to work as country IT coordinator for Belgium and The Netherlands covering all our Strategic Business Units. You will work in an international environment, where you will be responsible for the local servers, infrastructure, and will be working closely with our outsourcing partners to ensure ‘best of class’ end-user support and continuously work on improving the end-user experience. The position can be based in Antwerp, Rotterdam or Meppel

Vragen over deze vacature?

Claudia Verplancke
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Wat wij bieden

Zuid-Holland
Rotterdam
Bachelor, Universitair
5 - 10 jaar
marktconform

Wat zijn je taken?

  • Local server and infrastructure support
  • 2nd/3rd level end-user support, prolonged hands & feet for the Global Service Desk.
  • Incident monitoring for the locations under your responsibility
  • Telephony and mobile device support. (procurement/subscriptions).
  • Documentation of local applications, servers, and infrastructure is in place and maintained.
  • Drive process improvements together with the internal Cargotec Business Technology teams and our outsourcing partners to improve service delivery.
  • Ensuring that global policies and procedures are in place and followed.
  • Participate as a technical resource in global and regional projects like office moves, acquisitions, and divestment activities.
  • Participate as a technical resource in global and regional projects like office moves, acquisitions, and divestment activities.

Wat we je bieden als country it coordinator

Dit breng je mee als country it coordinator

Having the attitude 'I am here to help you' and being a ‘hands-on’ person. An experienced team player with broad technical IT knowledge. Good interpersonal and communication skills are a prerequisite. As we are a dynamic organization we expect you to adapt and respond to change rapidly.

  • Minimum 5 years of experience in technical IT support roles.
  • A strong background in server (Microsoft) and infrastructure management.
  • The ability to ‘step into the end-user’s shoes’ and the attitude ‘I am here to help you’.
  • Express yourself fluently in the English language, verbally and in writing.
  • Excellent knowledge of service management practices (SIAM) and service processes (ITIL framework).
  • Strong communication and interpersonal skills.
  • Having experience of working in a global organization is preferred.

Kalmar aanvaardt geen ongevraagde hulp van intermediairs / uitzendbureaus of andere derden voor deze vacature. Toegestuurde cv's (in welke vorm dan ook) door genoemde partijen aan enige medewerker van Kalmar zonder geldige schriftelijke zoekopdracht van onze HR Manager, worden beschouwd als publieke informatie. Er zal aan genoemde partijen geen vergoeding zijn verschuldigd in geval een kandidaat wordt aangenomen van wie ongevraagd het cv en/of andere gegevens zijn toegestuurd.

Past deze vacature bij jou?

Ben jij de medewerker die wij zoeken? Solliciteer dan via de onderstaande button op onze centrale website van moederbedrijf Cargotec. Let op: je wordt naar een andere website geleid, maar dit is juist. Als je via deze weg reageert, dan komt het bij ons terecht. Mocht je hierover vragen hebben, dan mail gerust naar recruitment.netherlands@kalmarglobal.com

Solliciteer direct!